![]() If you want a WhatsApp chatbot, you must first get a WhatsApp Business API. With WhatsApp APIs, you can integrate your systems like WhatsApp bot, CRM, chat agents dashboard, etc., to automate sales and customer support.Ĭlick here to get your WhatsApp Business API. WhatsApp Business API enables businesses to have their presence on WhatsApp and get a verified WhatsApp Business account. The concept of the WhatsApp bot came into existence when Facebook launched WhatsApp Business API for businesses in 2018. No ordinary WhatsApp Number can have a chatbot enabled on it. Getting WhatsApp chatbot with WhatsApp Business API This is where the WhatsApp Business API may help you scale your marketing and sales operations. On the flip side, it has limitations for a medium or large enterprise. WhatsApp Business includes capabilities that can help a small business meet its needs. There are two WhatsApp Business Solutions: WhatsApp Business is a solution developed by Facebook to help businesses build their presence on WhatsApp.īeing the best alternative to old SMS services, WhatsApp for businesses enables businesses to interact with their customers with chats, reminders, and confirmation texts on WhatsApp Itself. Now that you have learnt about the WhatsApp chatbot and its need let’s check out the key things you should be aware of before creating a WhatsApp chatbot. For that, you will need a WhatsApp chatbot. In short, if you want to scale your business on WhatsApp, you need to provide the experience of your website or store on WhatsApp. Unlike humans, your chatbot can handle many queries at the same time.Integrate your chatbots with your existing CRMs like HubSpot, Shopify or ZoHo. ![]() Setup automated replies outside business hours.Offer better support and experience in clearing customer queries.On the brighter side, here’s what you can expect by setting a WhatsApp chatbot in place. Without a chatbot, it can be challenging to reply faster to any business or customer enquiries, and it’s not something your audience will like. But as your business grows with more customers, you must have a chatbot that can engage with leads and customers 24/7. It’s easier to manage queries when you have a small base of customers. Why does your business need a WhatsApp chatbot? – Distribute marketing information to increase sales. – Send payment, delivery, and refund notifications. – Answer queries about its products and services. Still, in reality, your audience will be conversing with a machine that will respond with a series of automatic responses.įor example, using a WhatsApp chatbot, an eCommerce company can: It’ll feel like you’re speaking with a natural person. It engages with your audience 24 hours a day, 7 days a week, without human intervention. ![]() WhatsApp Chatbot automates your sales and customer service. Let’s get started on how to build a chatbot. Now that you’re aware of what you’re looking for. ![]() The opportunity to communicate seamlessly for sales and marketing using Chatbots is limitless. WhatsApp is a market leader with messaging channels. Looking to boost your business or improve customer support experience using Chatbots? ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |